This way you can always go back and undo the change if something goes wrong.Īfter you’ve renamed 2.0 folder, reinstall Dragon Medical One and verify that it is working properly. Therefore, to be safe, I prefer to rename 2.0 folder instead of deleting it. The 2.0 folder may store installation information for other. Next, navigate to C:\Users\$your user name$\AppData\Local\Apps\ folder and delete or rename 2.0 folder. To do that, first, go to Control Panel and uninstall Dragon Medical One.
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If you are getting an error “The application is missing a file and must be restarted from the deployment location”, chances are your Dragon install is corrupt and you need to reinstall the application. Always make sure you have correct version of the application installed on the device of your choice, before troubleshooting further. There is also Nuance PowerMic mobile app that can be installed and used on your smartphone or tablet.
“ClickOnce” locally installed Dragon will look something like this:Īnd Citrix Plug-In (usually two of them) will look something like this: The easiest way to find out which version you are using is by looking at what you have installed in “Control Panel\Programs and Features” on your Windows computer or tablet. Some troubleshooting steps may vary depending on the type of application you have installed on your device, while others will be the same for both versions. When troubleshooting issues with Dragon Medical One it is important to be aware of the fact that there are two different types of this application: Citrix Plug-In vs. Let me share with you the most common issues I’ve seen with Dragon MedicalOne and how you can try to fix those problems. Working as IT support tech I had many clients reporting that their Dragon MedicalOne doesn’t work on their computers, phones or tablets.